Certificate in ELT Management

Training Qualifications UK


Duration: 130 hours

Mode of Study: Blended / Fully Online

Nature: Part Time / Full Time


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Certificate in ELT Management

A level-five certificate in English language teaching management endorsed by TQUK



Module 1: Managing Your English Language Teaching Organisation

– Introduction to ELT management

– Types of ELT organisations

– Roles and responsibilities of ELT managers

– Creating a mission and vision for your organisation

– Developing a strong organisational culture

– Implementing effective communication strategies

– Building and managing teams

– Monitoring and evaluating organisational performance

Module 2: Organizational Behavior and Management

– Understanding organisational behaviour

– Organisational structure and design

– Leadership styles and approaches

– Employee motivation and engagement

– Conflict resolution techniques

– Decision-making processes

– Organisational ethics and culture

Module 3: Human Resource Management

– Recruitment and selection processes

– Equal opportunities and diversity management

– Performance management and feedback

– Staff development and training

– Compensation and benefits

– Reducing attrition and retention strategies

– Legal and ethical aspects of HR management

Module 4: Marketing and Sales

– Marketing principles and concepts

– Market research and analysis

– Identifying your target audience

– Marketing plan development

– Branding and advertising strategies

– Sales process and techniques

– Digital marketing for ELT organisations

– Tracking marketing and sales results

Module 5: Customer Service

– Customer service fundamentals

– Understanding customer needs and expectations

– Delivering excellent customer service

– Building strong customer relationships

– Managing and resolving complaints

– Feedback and continuous improvement

– Customer service communication skills

Module 6: Strategic Financial Management

– Financial planning and forecasting

– Budgeting and resource allocation

– Long-term financial goals and growth strategies

– Risk management and assessment

– Investment and funding opportunities

– Assessing financial performance

– Legal and ethical considerations in financial management

Module 7: Operational Financial Management

– Cash flow management

– Understanding financial statements and reports

– Revenue and cost management

– Pricing and fees strategies

– Financial reporting and analysis

– Expense control and cost reduction methods

Module 8: Academic Management

– Curriculum design and development

– Assessment and evaluation techniques

– Quality assurance standards and methods

– Teacher development and training

– Managing academic resources

– Learning technology integration

– Creating and maintaining a supportive learning environment

Module 9: Managing Change

– Understanding change processes in ELT organisations

– Change management models and strategies

– Planning and implementing change

– Overcoming resistance to change

– Monitoring and evaluating the impact of change

– Leading and managing successful change initiatives

Module 10: Project Management

– Project management principles

– Defining and setting project goals

– Project planning and scheduling

– Resource management and allocation

– Risk and issue management

– Performance monitoring and reporting

– Team management and collaboration

– Successful project delivery and evaluation

Why sign up for this course with britishey

Signing up for the Britishey Training Centre course: Certificate in ELT Management, endorsed by TQUK, can provide you with numerous benefits and opportunities for professional growth. Here are some reasons why taking this course can be advantageous:

1. Accredited course: TQUK is a recognised UK awarding body that ensures the course meets high standards of quality. An accredited course guarantees that the content is relevant and valuable, making it a worthwhile investment of time and resources.

2. Expertise in ELT Management: The course provides you with the essential skills and knowledge required to effectively manage an English Language Teaching (ELT) organisation. This includes understanding important aspects of management such as planning, organising, leading, and controlling.

3. Professional development: By obtaining a Certificate in ELT Management, you demonstrate your commitment to professional development in the education field. This can open doors to leadership positions and opportunities within the ELT industry.

4. Networking opportunities: Britishey Training Centre offers an extensive network of ELT professionals, allowing you to connect with like-minded people and exchange ideas, experiences, and best practices.

5. Access to resources: As a student at Britishey, you will have access to a wealth of resources to support your learning, such as articles, case studies, webinars, and videos. 

6. Customisable learning experience: The course is designed to cater to your individual needs, with the flexibility to progress at your own pace and study at times convenient for you. This enables you to balance your professional and personal commitments effectively.

7. Global recognition: A Certificate in ELT Management endorsed by TQUK is internationally recognised, meaning that you can showcase your newly acquired skills and knowledge to employers around the world.

Overall, signing up for the Britishey Training Centre course: Certificate in ELT Management can provide you with professional growth, credibility in the field, and access to valuable resources you need to take your ELT career to the next level.